What if my customer have personized project,can you help on it?
Yes,we have the industry team to help on ODM project from desgin,mold openning,sample test,mass production
How long you ship order?By what way?
we offer rush serive on urgent needs within 7 days. For large order time depends on the order value and different items,we can discuss on it and match your time.. We ship you via DHL/TNT/UPS or Sea
Do you have any warranty policy?
Usually, our RMA rate is below 0.2% since we have strict quality control system. Our warranty period is 12 months.
What kind of payment you accept.
T/T:30-50% desposit,balance paid after inspection; or paid at sight of B/L. Paypal,Western Union and L/C accepted as well.
How do i receive the items same to my order with quality assured.
4 times inspection to gurantee the order,it includes material inspection;spare parts inspection(printing inspection);function inspeciton,final outlook inspection when packing.
Can you provide me free samples?
Yes,we can provide sample free of charge,samples without logo. If need logo, there’ll be set-up charges. The set-up charge it’s refundable when order confirmed.
What kind of artwork can I send?
You can send us AI,EPS PSD or PDF artwork with detailed Pantone NO.,graphics. And we’ll adjust the size based on the item. Send us via conact us.
Do you have any Minor Order Quantity
Hi,Yes. The items we offer do have MOQ. it was cleared in brief introduction. Thanks for noticing.
